Answer: We can transcribe just about any video or audio format, if it’s outside the norm MP3, WAV, MP4, WMA, and MOV, just let us know.
Answer: Just upload them via the HOW IT WORKS page and follow the process. It’s very simple.
Answer: In case the audio recording or file is not audible at all, Triple A will notify you immediately. Despite this constraint, if you decide to go on with the process of transcription, we will put our best effort to provide you the desired result. Certainly, it will not match our quality standard, but our aim is to satisfy our clients to the fullest.
Answer: Our Company believes in unity of both for providing maximized benefits to our clients. We use effective software and experts in transcription to place before you the most accurate transcription.
Answer: After we transcribe your file, we will return it via email.
Answer: If the client requires it, yes we will sign an agreement upon review.
Answer: Any day of the week-24/7
Answer: We ask that payment be made within expected turnaround time; payment can be made through either Paypal or EFT, details for payment will be sent through once the audio has been uploaded.
Answer: Typically we aim to have your transcriptions back within 24-36 hours, however for large projects please call to discuss as this may take longer. Please let us know if it is required on a weekend, as this may incur additional charges for employing our team on weekends.
Answer: Yes. Once payment has been made an invoice will be emailed to you.